Single client record

Zero re-keying and one source of truth across every workflow.

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Single client record | Acting Office

Why a single client record matters

Duplicate data

Re-keying across tools creates errors and delays.

Siloed workflows

Disconnected apps break hand-offs and reviews.

Compliance gaps

Audit trails missing across key workflows

How it works in practice

Acting Office

Unified profile

One set of contact details.

Shared schema

Same fields across CRM, Bookkeeping, Tax.

Real-time sync

Update once, flow everywhere.

Audit trail

A full change history and audit trail across all work.

Key capabilities

Contacts & relationships

Manage client contact details and connections.

Engagements & LoE

Track client engagements and letters of engagement.

AML & identity

Secure store and organize client documents.

Document vault

Conduct AML checks and verify client industries.

Activity timeline

View chronological records of client interactions.

Change history & logs

Audit changes and maintain system logs.

Enterprise-grade trust and compliance

Security is built into every module, with controls designed for UK regulatory standards.

Acting Office

Ready to centralise your client data?

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